:root{color-scheme:light;--navy:#0a2030;--gold:#b59048}*{box-sizing:border-box}body{margin:0;color:var(--navy);background:#f1f4f6;font:16px/1.55 system-ui,sans-serif}a{color:#1d516c}button,.button{font:inherit;border:1px solid var(--gold);background:var(--navy);color:white;padding:12px 18px;border-radius:9px;cursor:pointer;text-decoration:none;display:inline-block;min-height:44px}button:hover,.button:hover{filter:brightness(1.15)}button:disabled{opacity:.55;cursor:wait}.secondary{background:white;color:var(--navy);border-color:#c2cdd4}.portal-header{padding:18px max(20px,calc((100vw - 1280px)/2));background:var(--navy);color:white;display:flex;align-items:center;justify-content:space-between;gap:16px}.brand{font:26px Georgia;color:white;text-decoration:none;letter-spacing:4px}.brand small{display:block;font:10px system-ui;letter-spacing:5px}main{max-width:1320px;margin:auto;padding:20px}h1{font:clamp(26px,3vw,36px) Georgia;margin:10px 0 20px}h2{font-size:21px}.card{padding:24px;border:1px solid #dbe2e7;border-radius:14px;background:white}.narrow{max-width:480px;margin:40px auto}.toolbar,.tabs{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.toolbar{justify-content:space-between;margin:12px 0}.tabs{margin:20px 0}.tabs button[aria-current="page"]{background:var(--gold);color:#081b30}.tabs a{padding:12px}label{display:block;margin:12px 0 18px}input,select,textarea{width:100%;padding:12px;border:1px solid #adbdc6;border-radius:7px;font:16px system-ui;color:var(--navy);margin-top:6px}textarea{resize:vertical}input:focus,textarea:focus,button:focus-visible,a:focus-visible{outline:3px solid #b59048;outline-offset:3px}.check{display:flex;gap:10px;align-items:center}.check input{width:auto}.help{color:#4e6370;font-size:14px}#feedback{padding:12px;border-left:4px solid var(--gold);background:#fff9ec;white-space:pre-line}#feedback:empty{display:none}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 20px}.full{grid-column:1/-1}.inbox-grid{display:grid;grid-template-columns:320px minmax(0,1fr);gap:20px}.messages{min-height:220px;max-height:430px;overflow:auto;padding:10px;background:#f5f7f8;border-radius:8px}.bubble{max-width:85%;padding:12px 16px;border-radius:10px;background:white;border:1px solid #d8e2e8;margin:10px 0;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.team{background:#eaf0de;margin-left:auto}.bubble small{display:block;margin-top:6px;color:#556976;font-size:12px}.conversation-entry{display:block;width:100%;text-align:left;background:white;color:var(--navy);border-color:#d8e2e8;margin:8px 0}.conversation-entry.selected{border:2px solid var(--gold)}.conversation-entry strong,.conversation-entry small{display:block}#badge{border-radius:20px;background:#c24d26;padding:1px 8px;color:white}code{display:block;padding:12px;background:#eef1f4;overflow-wrap:anywhere}hr{border:0;border-top:1px solid #d8e2e8;margin:30px 0}[hidden]{display:none!important}.account-row{padding:14px;border-bottom:1px solid #e1e6e9}.chat-dialog{padding:0;border:1px solid #afbec7;border-radius:16px;width:min(430px,calc(100vw - 24px));max-height:calc(100dvh - 24px);color:var(--navy);background:white}.chat-dialog::backdrop{background:#061a2ca8}.chat-head{background:var(--navy);color:white;padding:16px;display:flex;align-items:center;justify-content:space-between}.chat-head h2{margin:0;font-size:20px}.chat-head button{background:transparent;color:white;border:1px solid #a9bdc7}.chat-body{overflow:auto;padding:18px;max-height:calc(100dvh - 110px)}.chat-dialog .messages{min-height:100px;max-height:240px}.chat-dialog form label{margin:10px 0}.chat-dialog a{color:#195872}.chat-dialog .check{font-size:13px}.chat-forget{margin-top:15px}.chat-status{font-size:13px}.chat-dialog p{margin:10px 0}@media(max-width:760px){main{padding:12px}.card{padding:17px}.inbox-grid,.form-grid{grid-template-columns:1fr}.inbox-grid aside{max-height:280px;overflow:auto}.portal-header{padding:16px}.tabs{gap:7px}.tabs button{padding:10px 12px}.bubble{max-width:95%}.messages{max-height:340px}.narrow{margin:20px auto}.toolbar{align-items:flex-start}.chat-dialog{max-height:calc(100dvh - env(safe-area-inset-top) - env(safe-area-inset-bottom) - 20px)}.chat-body{padding-bottom:max(18px,env(safe-area-inset-bottom))}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}

.availability-controls{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.availability-controls [aria-pressed="true"]{background:#e7eee7;border-color:#8cab94}#my-presence{font-size:14px;padding:5px 10px;border-radius:20px;background:#eef0f2;color:#53636e}#my-presence[data-online="true"]{background:#ddf3e4;color:#176734}

.reception-summary{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:20px 0}.reception-summary>div{background:white;border:1px solid #d8e1e7;border-radius:12px;padding:14px;display:grid;gap:6px}.reception-summary strong{font-size:26px}.reception-summary span{font-size:13px}.quick-edit-row{display:grid;gap:8px;margin:16px 0;padding:12px;border:1px solid #d8e1e7;border-radius:8px}.quick-edit-row input,.quick-edit-row textarea{width:100%;box-sizing:border-box}#internal-notes p{white-space:pre-wrap;border-left:3px solid #b59245;padding:10px;background:#fff9ed}#internal-notes small{display:block}#assign-form label{flex:1;min-width:0}#notes-area{margin-top:20px}#notes-area summary,details[data-admin]>summary{cursor:pointer;padding:14px 0}#inbox-search{width:100%;box-sizing:border-box}@media(max-width:760px){.reception-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.reception-summary>div:last-child{grid-column:1/-1}}

.tag-options{display:flex;gap:8px 18px;flex-wrap:wrap}.tag-options label{margin:8px 0}.history-contact,.agenda-slot{border:1px solid #d6e0e6;border-radius:10px;padding:16px;margin:14px 0;overflow-wrap:anywhere}.agenda-slot>button{margin:8px 8px 0 0}.media-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(260px,100%),1fr));gap:16px}.media-card{border:1px solid #d6e0e6;border-radius:10px;padding:14px;min-width:0}.media-card img{display:block;width:100%;height:210px;object-fit:contain;background:#f4f6f7}.media-card button{margin:6px 0;width:100%}.phone-preview-wrap{max-width:100%;overflow:auto;background:#e6ecf0;padding:14px}.phone-preview-wrap iframe{display:block;width:390px;height:740px;border:1px solid #b4c4cf;border-radius:16px;background:white}#reminders-list{display:flex;gap:10px;flex-wrap:wrap}#factor-recovery-codes{white-space:pre-wrap;user-select:all}#transfer-context{min-width:0}#assign-form label{flex-basis:180px}#change-history p,#link-report p{overflow-wrap:anywhere}#followup-area summary{cursor:pointer;padding:12px 0}#message-search-count:empty{display:none}

.portal-header{position:sticky;top:0;z-index:100;padding-top:max(14px,env(safe-area-inset-top));box-shadow:0 3px 14px #061b2c24}.portal-header-actions{display:flex;align-items:center;gap:18px}.portal-header .portal-logout{background:#e0bd79;color:#09202f;border:1px solid #f1d29c;font-weight:650;white-space:nowrap;min-height:44px}.portal-header .portal-logout:hover{background:#f1d29c}@media(max-width:760px){.portal-header-actions>span{display:none}.portal-header{gap:10px}.portal-header .brand{font-size:clamp(17px,5.3vw,23px);letter-spacing:2px}.portal-header .brand small{letter-spacing:3px}.portal-header .portal-logout{font-size:14px;padding:10px 12px}.portal-header-actions{gap:0}}

.bubble audio{display:block;width:100%;max-width:100%;min-width:0}

.collaborator-editor-card{padding:22px;border:1px solid #d8e1e7;border-radius:12px;margin:18px 0;background:#f8fafb}.collaborator-photo-preview{display:block;width:120px;height:150px;object-fit:cover;border-radius:9px;margin:12px 0}